HTML version: https://cooperemail.com/support

Support

# Contact the operator.

Email [ops@avatar33.com](mailto:ops@avatar33.com). Include the Cooper account id, inbox address, or API key prefix, and what you need. Avatar 8 LLC operates Cooper Email.

## Pages

- [Docs](/docs) for the HTTP API.
- [Status](/status) for whether the service is up.
- [Security](/security) to report a vulnerability.
- [Privacy](/privacy) for what Cooper stores and how to delete it.
- [Terms](/terms) for acceptable use, billing, and liability.

## Recover a lost API key

`POST /api/v1/recover` needs no API key. Send JSON `{"address":"username@cooperemail.com"}`. The response is always HTTP 202, including when that address is not an inbox.

Cooper then emails a single-use link to each verified owner whose address is outside Cooper. Opening the link does not change keys. Confirming on that page revokes the account API keys and OAuth tokens and shows a new key once. The new key is not emailed. An owner address at cooperemail.com, or any address Cooper already hosts, is not used.